We are sure that you are going to love our handcrafted vegan shoes, socks. Nevertheless, if you are not happy with your order for any reason, you may return your merchandise for a full refund. Handmadeveganshoes.com accepts the return of merchandise for up to 90 days from the date your order was shipped - no questions asked!

Please note that direct exchanges on merchandise are not possible. If you would like shoes of different size, color or design you will have to place a new order.

Customers are responsible for return shipping costs. You may use the carrier of your choice, but we recommend using a service that provides tracking. You are responsible for the merchandise until our warehouse confirms receipt. To complete your return:

  1. Send us an e-mail stating your the number of your order. Please, if possible, let us know why you are not happy with our shoes.
  2. In a few hours you will receive a confirmation e-mail.
  3. Ship your shoes to this correspondence address, using the carrier of your choice. Please send your return to:
    Handmade Vegan Shoes
    Vassilis Fasoulis, Papaflessa 10, Ayia Paraskeui, 18900, Salamina, Greece.
  4. As soon as we receive your shoes, we will let you know and issue a refund to your Paypal account.
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